{"id":3894,"date":"2021-01-10T17:47:23","date_gmt":"2021-01-10T16:47:23","guid":{"rendered":"https:\/\/kiwi-health.de\/cancellation-policy\/"},"modified":"2024-10-06T13:17:35","modified_gmt":"2024-10-06T11:17:35","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/kiwi-health.de\/en\/cancellation-policy\/","title":{"rendered":"Cancellation policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Right of withdrawal for consumers<\/h3>\n\n<p>(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed).<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Cancellation policy<\/h2>\n\n<h3 class=\"wp-block-heading\">Right of withdrawal<\/h3>\n\n<p>You have the right to cancel this contract within fourteen days without giving any reason.<\/p>\n\n<p>The withdrawal period is fourteen days from the date of conclusion of the contract.<\/p>\n\n<p>To exercise your right of withdrawal, you must contact us (<span id=\"eeb-13003-710190\"><\/span><script type=\"text\/javascript\">(function() {var ml=\"r0n6%t2CSBJ3eg\",mi=\":47;4970=<24618547;493=<0\",o=\"\";for(var j=0,l=mi.length;j<l;j++) {o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById(\"eeb-13003-710190\").innerHTML = decodeURIComponent(o);}());<\/script><noscript>*protected email*<\/noscript>,  <span id=\"eeb-312028-567404\"><\/span><script type=\"text\/javascript\">(function() {var ml=\"r%Fieh50s.t2c\",mi=\"238<5408:091;76\",o=\"\";for(var j=0,l=mi.length;j<l;j++) {o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById(\"eeb-312028-567404\").innerHTML = decodeURIComponent(o);}());<\/script><noscript>*protected email*<\/noscript>, <span id=\"eeb-950282-248877\"><\/span><script type=\"text\/javascript\">(function() {var ml=\"i%gd50Kn128\",mi=\":48941956073072\",o=\"\";for(var j=0,l=mi.length;j<l;j++) {o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById(\"eeb-950282-248877\").innerHTML = decodeURIComponent(o);}());<\/script><noscript>*protected email*<\/noscript>, <span id=\"eeb-889718-704005\"><\/span><script type=\"text\/javascript\">(function() {var ml=\"mnGraye\",mi=\"2630415\",o=\"\";for(var j=0,l=mi.length;j<l;j++) {o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById(\"eeb-889718-704005\").innerHTML = decodeURIComponent(o);}());<\/script><noscript>*protected email*<\/noscript>, telephone number: <span id=\"eeb-339230-823982\"><\/span><script type=\"text\/javascript\">(function() {var ml=\"920654%3F18B\",mi=\"61;50612:5396126186124:37957\",o=\"\";for(var j=0,l=mi.length;j<l;j++) {o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById(\"eeb-339230-823982\").innerHTML = decodeURIComponent(o);}());<\/script><noscript>*protected email*<\/noscript>, e-mail address: <span id=\"eeb-924175-658688\"><\/span><script type=\"text\/javascript\">(function() {var ml=\"l0-adowte%.khn4i\",mi=\";5=73;79>1;?6?2<8307<:48\",o=\"\";for(var j=0,l=mi.length;j<l;j++) {o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById(\"eeb-924175-658688\").innerHTML = decodeURIComponent(o);}());<\/script><noscript>*protected email*<\/noscript>) by means of a clear statement (e.g. a letter sent by mail, e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.<\/p>\n\n<p>In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.<\/p>\n\n<p>Please note that when you purchase our digital products and subscriptions, you must waive the right of withdrawal when you enter into the contract, as the execution of the contract begins before the withdrawal period expires.<\/p>\n\n<h3 class=\"wp-block-heading\">Consequences of the revocation<\/h3>\n\n<p>If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Sample cancellation form<\/h2>\n\n<p>(If you want to cancel the contract, please fill out and return this form).<\/p>\n\n<p>&#8211; An<\/p>\n\n<p><span id=\"eeb-365339-923788\"><\/span><script type=\"text\/javascript\">(function() {var ml=\"03JSB6ne2%grCt\",mi=\"29<194<;:769803=9<1945:7;\",o=\"\";for(var j=0,l=mi.length;j<l;j++) {o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById(\"eeb-365339-923788\").innerHTML = decodeURIComponent(o);}());<\/script><noscript>*protected email*<\/noscript><br\/><span id=\"eeb-398826-477031\"><\/span><script type=\"text\/javascript\">(function() {var ml=\"0e2t.cs5F%irh\",mi=\"8:65<1;63;49207\",o=\"\";for(var j=0,l=mi.length;j<l;j++) {o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById(\"eeb-398826-477031\").innerHTML = decodeURIComponent(o);}());<\/script><noscript>*protected email*<\/noscript><br\/><span id=\"eeb-118450-762391\"><\/span><script type=\"text\/javascript\">(function() {var ml=\"8in5%Kd021g\",mi=\"03983487512612:\",o=\"\";for(var j=0,l=mi.length;j<l;j++) {o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById(\"eeb-118450-762391\").innerHTML = decodeURIComponent(o);}());<\/script><noscript>*protected email*<\/noscript><br\/><span id=\"eeb-138043-750189\"><\/span><script type=\"text\/javascript\">(function() {var ml=\"yGrmnea\",mi=\"1523640\",o=\"\";for(var j=0,l=mi.length;j<l;j++) {o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById(\"eeb-138043-750189\").innerHTML = decodeURIComponent(o);}());<\/script><noscript>*protected email*<\/noscript><br\/>Telephone number: <span id=\"eeb-323271-33500\"><\/span><script type=\"text\/javascript\">(function() {var ml=\"80F%9254631B\",mi=\"35;74351078:3513523516089:79\",o=\"\";for(var j=0,l=mi.length;j<l;j++) {o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById(\"eeb-323271-33500\").innerHTML = decodeURIComponent(o);}());<\/script><noscript>*protected email*<\/noscript><br\/>E-mail address: <span id=\"eeb-612322-157382\"><\/span><script type=\"text\/javascript\">(function() {var ml=\"kthniwo.ae0l%4-d\",mi=\"0631801<=:0454>298;127?9\",o=\"\";for(var j=0,l=mi.length;j<l;j++) {o+=ml.charAt(mi.charCodeAt(j)-48);}document.getElementById(\"eeb-612322-157382\").innerHTML = decodeURIComponent(o);}());<\/script><noscript>*protected email*<\/noscript><\/p>\n\n<p>&#8211; I\/we (*) hereby revoke the contract concluded by me\/us (*) for the purchase of the following goods (*)\/provision of the following service (*)<\/p>\n\n<p>&#8211; Ordered on (*)\/received on (*)<\/p>\n\n<p>&#8211; Order number<\/p>\n\n<p>&#8211; Name of the consumer(s)<\/p>\n\n<p>&#8211; Address of the consumer(s)<\/p>\n\n<p>&#8211; Signature of the consumer(s) (only in case of notification on paper)<\/p>\n\n<p>&#8211; Date<\/p>\n\n<p>___________<br\/>(*) Delete as appropriate.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Right of withdrawal for consumers (A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed). Cancellation policy Right of &#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3894","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kiwi-health.de\/en\/wp-json\/wp\/v2\/pages\/3894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kiwi-health.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kiwi-health.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kiwi-health.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kiwi-health.de\/en\/wp-json\/wp\/v2\/comments?post=3894"}],"version-history":[{"count":2,"href":"https:\/\/kiwi-health.de\/en\/wp-json\/wp\/v2\/pages\/3894\/revisions"}],"predecessor-version":[{"id":9109,"href":"https:\/\/kiwi-health.de\/en\/wp-json\/wp\/v2\/pages\/3894\/revisions\/9109"}],"wp:attachment":[{"href":"https:\/\/kiwi-health.de\/en\/wp-json\/wp\/v2\/media?parent=3894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}